Q&A
Q: What is Alzheimer’s disease?
A: Alzheimer’s disease (AD) is the most common type of dementia. Patients with AD have excessive accumulation of abnormal proteins in the brain, which is accompanied with the massive death of brain cells and brain atrophy, leading to memory loss, cognitive decline, and eventually death.
Q: What are the common symptoms of Alzheimer's disease?
A: Experience memory problems that disrupt daily life, have difficulty in completing familiar tasks, withdraw from social activities, misplace things and/or lose the ability to retrace steps, have troubles in understanding visual images and/or spatial relations, experience changes in mood and personality, have challenges in planning or solving problems, be confused with time or place, experience decreased judgment and logical reasoning, have problems with words in speaking or writing.
Q: Who needs the test?
A: Have family or medical history of Alzheimer’s disease, have family or past history of stroke, have hypertension, hyperlipidemia, or high blood sugar, have experience of memory decline, suffering from cognitive decline, individuals who concern personal health.
Q: Who are not suitable for taking the test?
A: Person in immunosuppressive treatment or pregnancy.
Q: Who do you suggest doing this test?
A: The purpose of early detection is to prevent problems before they happen. Alzheimer’s Disease(AD) has appeared many years before the actual diagnosis. Because of late diagnosed, patients miss the golden period of treatment.
With an early detection of AD, a person can:
Benefit from available treatments – Alzheimer's treatments may provide some relief of symptoms and help the diagnosed person maintain a level of function longer.
Have more time to plan for the future – A diagnosis of Alzheimer's allows families to discuss and plan for care; transportation; living options; financial and legal matters; and balancing work with caregiving duties.
Q: How often should I do a test?
A: Depends on the testing result, we recommend one to three years interval between tests.
Q: Why I never heart about this test before?
A: Our edge-cutting technology were published an article at Alzheimer's & Dementia, The Journal of The Alzheimer's Association at 2021.
Q: How does the PlasmarkAD test work?
A: The founder scientists team collaborated with local hospitals in Hong Kong to collect the blood samples from AD patients and the age-matched healthy subjects. Utilizing the world-leading proteomic detection technology, we compared the protein profiles in the two groups, measuring the levels of >1,100 blood proteins, and screened out 21 protein biomarkers to represent AD characteristics. Therefore, we could combine measurement of blood biomarkers and advanced algorithms to accurately calculate the risk of developing AD.
Q: How reliable is PlasmarkAD test?
A: PlasmarkAD can achieve accuracy above 96%
Q: How does the PlasmarkAD test compare with traditional blood tests?
A: Instead of using a single biomarker for diagnosis, our technology utilizes a protein biomarker panel that covers different biological processes and captures the status of different body systems to detect Alzheimer’s. From our in-house dataset, we found that our biomarker panel outperforms single biomarker test, achieving higher accuracy and earlier detection of AD risks. Meanwhile, this protein panel provides more information of subject's body system than other blood tests, which can greatly facilitate the early intervention and treatment.
Q: Is this test being run in other countries?
A: At this moment, we are focusing on Hong Kong market and we are considering to expand our market in Mainland China.
Q: How long I need to wait for an appointment or quene?
A: For any test must reserve three working days in advance.
Q: Can I go to the testing center without any appointment?
A: For any test must reserve three working days in advance.
Q: Can I make appointment without any personal details or contact?
A: Failure to supply personal information requested by the Company may result in the Company being unable to process your application.
Q: Can I make appointment for others?
A: If the person fails to handle the appointment by himself, others can use their personal data to apply for an appointment, but you must notify and inform them the relevant terms and conditions.
Q: How can I access or update my reservation personal details?
A: Client can edit their personal data submitted by login their account.
Q: How do I make changes to my appointment?
A: Client can contact us at 2116 1678 or whatsapp 9805 1678 for the amendment.
Q: What are your arrangement for testing center during special weather?
A: In general, testing center remains open in inclement weather. However, in extremely adverse conditions such as when the Hong Kong Observatory issues a black rainstorm warning or Tropical Cyclone Signal No.8 or above, special arrangements will go into effect. Please refer to the list below to see the arrangements that correspond to such condition.
If the signal is in effect during the scheduled time, you need to reschedule your appointment with our CS staff.
If the signal is lowered two hours before the scheduled appointment, our service will remain operation.
You can check the updated opening arrangements on our web-site or via hotline at (852) 9805 1678 / (852) 2116 1678.
Q: How much for the test?
A: Promotion period $6,552 for each trial.
Q: Are there any additional charges besides the testing fee?
A: The testing fee includes all necessary expenses from appointment to report.
Q: What are your payment methods?
A: FPS, Visa/Master Card, UnionPay, Alipay, Wechat Pay
Q: How can I get a receipt?
A: The receipt will send to your registered email address after payment.
Q: What is the testing procedure?
A: The procedure include registration, consent form, sample collection, rest and cognitive assessment (eCogmark).
Q: How long it takes for the test process?
A: It takes around 30-45 minutes from registration to end of eCogmark.
Q: Anything else I need to know before taking the test?
A: Fast for at least 8 hours before the blood sampling is a must, and it is recommended to drink more water, bring some snacks and medicine with you.
Q: Who will responsible or the sample collection and the test?
A: The sample collection and test will be conducted by staff with medical and professional training.
Q: Details of your testing centre?
A:
JP Partners Medical (Sheung Shui Landmark North) - Unit 1303A-5, 13/F, Landmark North, Sheung Shui, N.T.
JP Partners Medical (Mong Kok) - Room 1502-1505, 15/F, T.O.P., 700 Nathan Road, Mong Kok, Kowloon
Bowtie & JP Health (Wan Chai) - Shop B, G/F, China Hong Kong Tower, No.8-12 Hennessy Road, HK
Q: How and when will I receive my report?
A: You usually receive a notification within 2-3 weeks after the test, and you can download the report with personalized advice on the website.
Q: Can I read the report myself?
A: Yes, we will send the relevant report to your registered email address and phone number, or provide a paper report at the testing center according to your request.
Q: Can I receive my report in other language?
A: We provide reports in Chinese or English.
Q: What does it mean by high risk? How soon will I have the disease in that case?
A: Depending on the progress of the disease, we provide personalized and targeted advice, multi-dimension analysis and close monitoring. Please note that the advice should not be relied as medical advice. If you have any questions or concerns about the test results, you can consult your family doctor.
Q: Can I reprint my report if I loss it?
A: You can send the request email to cs@cognitact.com and we would charge $500 as the administrative cost for reprint and distribution.
Q: Can my data be deleted after receiving my report?
A: For exercise the right to withdraw any personal data that you provide, please contact our customer service officer at cs@cognitact.com.
Q: Can you send my report via other channels?
A: We could send the relevant report to your registered email address and phone number, or provide a paper report at the testing center according to your request.
Q: Is my payment included medical consultation?
A: The test fee does not include doctor’s diagnosis. If you wish to have further medical consultation after receiving the report, please feel free to contact us.
